Enterprise Standards

eLINIA believes in an integrated, non-bureaucratic, approach to service delivery, and balances this with a belief in delivering and demonstrating adherence to high standards.

Quality - ISO9001 - A focus on quality is important in sustaining long term business success and opportunity. Certification to the internationally recognised quality management system standard, ISO 9001 gives clear demonstration of eLINIA's commitment to quality.

Security - ISO27001 - ISO/IEC 27001 aims to ensure that adequate controls addressing confidentiality, integrity and availability of information are in place to safeguard the information of 'interested parties'. eLINIA is accredited to the ISO27001:2 standard.

PCI DSS - eLINIA provides PCI compliant networks and infrastructures. We operate to PCI DSS standards in provision of secure data networks, vulnerability managment, access control, network monitoring and testing and information security policy.

Service - ITIL - The Information Technology Infrastructure Library (ITIL) is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations. This approach was adopted initially in government organisations, but is finding wider acceptance throughout the wider business and IT community.